Jack, can you explain a little about the difference between feedback and road blocks, considerations, and fears? - Gayle
How do I move on after I have hurt someone, apologized and the apologies weren't accepted? - Patricia
I am a homebuilder and I tend to feel intimidated asking my clients to pay for legitimate change orders and extras. I would like to overcome this sensation of dread that comes over me when I have to approach clients for payment. Any suggestions? - Yigal
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